Our approach to customer service simple.
To treat our customer the way we treat our mums.
Note to mum: If you're reading this I know what you're thinking. I love you and I promise to be better.
Just to manage your expectations, the downside of providing such epic customer experience is that we don't have a lot of experience with dealing with unhappy customers. So whilst you should absolutely complain, we ask you to be patient with us whilst we figure out what to do.
Phone: 0330 133 8887
Please leave a message if we don't pick up right away (EE voicemail)
Email: [email protected]
We will usually get back to you within a couple of hours.
